Bragol values its players and is proud to be chosen as sports book and casino provider.
The company’s responsible gaming program focuses on the social impact of gambling upholding the following three conventions to:
Bragol recognizes that for a small portion of players wagering may lead to negative consequences in other areas of their life. Bragol encourages responsible gaming for its players and employees. For the players, Bragol achieves this by offering limitsetting and cool-off capabilities, making problem gambling resources available in all sports books and online gaming, and helping with self-exclusion both in-house and in local jurisdictions. For employees, Bragol offers annual mandatory training for the ticket writers, customer service staff and corporate employees.
If you or someone you know is experiencing any of these warning signs, Bragol encourages you to measure your gambling risk level by taking a gambling risk test through the regulatory agencies available in your jurisdiction.
Bragol empowers its players by offering several jurisdictionally based limit options to enjoy their gaming experience responsibly. Each of the following responsible gaming options are available for players. Players can use as many of the available options as they choose.
2.1 - Deposit Limit - Ability to set a maximum deposit limit for a selected time frame: daily, weekly, or monthly.
2.2 - Spending Limit - Set a maximum bet spend for a selected time frame: daily, weekly, or monthly.
2.3 - Daily Time Limit - Set the maximum time (measured in hours) that can be spent on an internet gaming system.
2.4 - Cool Off Time Limit - Select when to take a break from a personal account from 3-30 days.
A core aspect of Bragol Responsible Gaming program is the prevention of underage gambling. Players must present either a valid driver’s license, national ID, passport, or any valid ID to register and wager at the Bragol sports book website.
Bragol will verify the player’s identity using a Know Your Customer (KYC) process. If data is validated and the customer is confirmed to not be on a self-exclusion list and is over the legal age to gamble in that jurisdiction, the account set up is approved. If the KYC process fails to validate the customer, an alert message is sent to Bragol customer service team who will contact the requesting customer to provide the necessary information to validate identity, etcetera.